Privacy Policy

We are committed to being transparent about how we collect and process your personal data.

We want you to be informed about how your Personal Data is used and processed. To support this, we use various methods to provide you with relevant information at the right time. If specific details are required, we will make them available to you when appropriate. We are happy to answer any questions and provide clarification within the limits permitted by law. You can reach us by email at: info@deftvouchorament.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for a range of purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities necessary for the Services to function.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data, you have access to a range of tools designed to protect those rights:

To exercise your rights, please contact us at any time. You may request access to your personal data, ask us to correct or delete it, restrict or stop its processing, or arrange for its transfer to you or a third party. We will act on your request accordingly.

Protect Your Personal Data:

While we cannot guarantee the complete security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This policy describes the personal data the Company collects from individuals, how it is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable individual is someone who can be identified directly or through a combination of information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18 or permit such individuals to use our services. If we become aware that personal data has been collected from a person under 18, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the circumstances, we may ask you to provide this directly, gather it by analysing how you use our services or channels, or receive it from our third-party partners.

You are not required to provide personal information to us. However, withholding certain personal data may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide us with any personal data. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, technical traffic data (such as your IP address, date and time of access), the language you used, software crash logs, browser type, and details about the device you used. This information is not personal data and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: Service Providers: We work with trusted third-party service providers who process personal data on our behalf to support the delivery of our services. These providers are contractually obligated to handle your data securely and only for the purposes we specify. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction. Where required, we will notify you of any such transfer. Legal Obligations: We may disclose personal data to regulatory authorities, law enforcement agencies, or other third parties where required to do so by law or in response to a lawful request. Protection of Rights: We may share personal data where necessary to protect our legal rights, enforce our terms, or prevent fraud or other unlawful activity. Consent: Where none of the above bases apply, we will only transfer your personal data to a third party with your explicit consent. Where personal data is transferred to third parties located outside your jurisdiction, we take appropriate measures to ensure that such transfers comply with applicable data protection requirements and that your data remains adequately protected.

We may share your Personal Data with third-party service providers that support our operations, including hosting and storage providers and user experience analytics services.
At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be subject to the privacy policies of those platforms. Your data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where doing so enables us to develop and improve the products and services we offer our customers.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, acquirers, or lenders in connection with any proposed or completed transaction involving the Company or any member of its group — including the transfer or sale of assets, or any merger, restructuring, consolidation, or insolvency proceedings.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these are essential for the site to function; others help us analyse usage, improve your experience, or deliver relevant content. Third-party services we integrate — such as analytics tools, payment processors, or social media plugins — may set their own cookies and collect data in accordance with their own privacy policies. We do not control how these third parties use the data they collect, and we encourage you to review their policies directly. By continuing to use our website, you consent to the use of cookies as described in this section. You can manage or withdraw your consent at any time through your browser settings or our cookie preference centre. Please note that disabling certain cookies may affect the availability or functionality of some parts of the website.

We may engage third-party service providers, such as advertising networks and analytics companies, to operate on our website. These providers may also use cookies or similar technologies. Cookies are small text files placed on your device when you visit the website. They are used to collect information about your browsing habits and preferences in order to improve your experience, remember your settings, and tailor the content and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporary files downloaded to your device for the duration of your browsing session and are deleted when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and help restore your previous session.

Types of Cookies:

We may use them according to their purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or order.
Your information will be shared with third-party trading platforms for a period of 12 months. Where you consent to continued sharing, this will be extended for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Data to a Third-Party Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Access to your personal data is restricted to employees, agents, contractors, and third parties who have a legitimate business need to process it. They do so only on our instructions and are subject to a duty of confidentiality. We have procedures in place to address any suspected personal data breach and will notify you and any applicable regulator where we are legally required to do so. No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your personal data, we cannot guarantee absolute security. You are responsible for keeping any passwords or access credentials confidential and for not sharing them with any third party. Where we have provided you with a password to access certain parts of our website, you are responsible for keeping it confidential. We ask that you do not share your password with anyone.

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where legal or regulatory obligations require it, we may be required to disclose Personal Data to third parties, including public authorities. We have no control over how such third parties handle your Personal Data in these circumstances.
No method of transmitting Personal Data over the internet is entirely secure. We cannot guarantee the security of any Personal Data you transmit to us online.

11. Hyperlinks to Third-Party Websites

Our website includes links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such sites or applications.
Before accessing or using any third-party website or application, we recommend reading its privacy policy carefully. We also advise caution when sharing personal data with third parties.

12. Modifications to this Policy We may update this Policy from time to time. When we do, we will revise the date at the top of this page. If changes are material, we will notify you by email or through a prominent notice on our website prior to the changes taking effect. Your continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

Before visiting any third-party website or app, we recommend reading their privacy policy before accessing or using their services. Please also exercise caution when sharing any personal data with them.

13. Your rights with respect to your personal information

You have the right to request that we verify the accuracy of Personal Data held about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the types of processing applied to your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please contact us at the email address below. Access Rights
We can verify the accuracy of Personal Data being processed about you. Where processing is confirmed, you may access your Personal Data.
We will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. Where a request would be detrimental to another person's rights or freedoms, we may decline or limit our response. Right to Rectification
You may request that we correct any inaccurate Personal Data held about you. Where Personal Data is incomplete, you may request that it be completed, taking into account the purposes for which it is processed. Right to Erasure
This right applies where: (a) Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) Personal Data has been unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims. Right to Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, for the protection of another person's rights, or where there is a substantial public interest within the European Union or a Member State. Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to us in a structured, commonly used format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure, nor does it prejudice the rights or freedoms of others. Right to Object
You have the right to object at any time to processing of Personal Data concerning you that is based on legitimate interests pursued by us or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, or freedoms, or where processing is not necessary for the establishment, exercise, or defence of legal claims, we will cease processing.
You have the right to object at any time to the processing of your Personal Data for direct marketing purposes. Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal. Right to Lodge a Complaint
You may lodge a complaint with a supervisory authority established by a Member State to oversee the protection of individuals' rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data as described in this section 13. We will respond to requests submitted under section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Subject to the provisions of section 13, information provided in response to your rights requests will be supplied free of charge. Where requests are manifestly unfounded or excessive, in particular where they are repetitive, we may charge a reasonable fee to cover administrative costs, or decline to act.
Where we have reasonable doubt as to the identity of the person submitting a request, we may ask for additional information to confirm identity.